Privacy Policy for KontextChat

Introduction

Welcome to KontextChat, the AI-powered image editing platform that transforms images through natural conversation with Flux Kontext AI. At KontextChat, your privacy and data security are our top priorities. This privacy policy explains how we collect, use, protect, and handle your personal information when you use our AI image editing services at kontextchat.net.

Information We Collect

We collect different types of information to provide you with the best AI image editing experience:

1. Account Information

• What We Collect: Name, email address, and account credentials when you create an account
• Purpose: To manage your account, provide customer support, and track your editing credits

2. Images and Content

• What We Collect: Images you upload for AI editing, chat conversations with our AI, and editing instructions
• Purpose: To process your images using Flux Kontext AI technology and provide editing results
• Retention: Images are automatically deleted after 30 days unless you choose to save them longer
• Processing: Your images are processed using FLUX.1 Kontext Pro technology through secure cloud servers

3. Usage Data

• What We Collect: How you interact with KontextChat, features used, editing history, and performance metrics
• Purpose: To improve our AI models, optimize service performance, and provide personalized recommendations

4. Device and Technical Information

• What We Collect: Browser type, device type, IP address, operating system, and technical identifiers
• Purpose: To ensure compatibility, optimize performance, and provide technical support

5. Payment Information

• What We Collect: Payment method details, billing address, and transaction history for paid plans
• Purpose: To process payments for premium editing credits and subscriptions
• Security: Payment data is processed securely through encrypted payment processors

6. Cookies and Tracking

• What We Collect: Preferences, session data, and usage patterns through cookies and similar technologies
• Purpose: To enhance user experience, remember your settings, and analyze platform usage

How We Use Your Information

AI Image Processing

• Process your uploaded images using Flux Kontext AI technology
• Generate edited images based on your natural language instructions
• Provide real-time chat-based editing capabilities
• Deliver high-quality results in 5-20 seconds average processing time

Service Improvement

• Analyze usage patterns to improve AI accuracy and speed
• Develop new editing features and capabilities
• Optimize platform performance and user experience
• Provide personalized editing suggestions

Account Management

• Manage your free trial credits (10+ edits) and paid subscriptions
• Provide customer support for technical issues
• Send important service updates and feature announcements
• Process billing and payment transactions

Data Security and Storage

Security Measures

• Encryption: All images and data are encrypted in transit using TLS/SSL protocols
• Secure Servers: Data stored on ISO-27001 certified cloud servers with enterprise-grade security
• Access Controls: Strict access controls and authentication for all system access
• Regular Audits: Continuous security monitoring and regular security assessments

Image Handling

• Processing: Images processed through secure API connections to Flux Kontext AI
• Temporary Storage: Images temporarily stored during processing (typically 5-20 seconds)
• Automatic Deletion: All uploaded images automatically deleted after 30 days
• No Training Use: We never use your images to train AI models or for any other purposes

Data Location

• Primary servers located in secure data centers with redundant backups
• Data processing may occur through Replicate API and Cloudflare Workers for optimal performance
• All processing maintains the same security and privacy standards

Information Sharing and Disclosure

We do not sell, trade, or transfer your personal information or images to third parties, except in these specific circumstances:

Service Providers

• AI Processing: Flux Kontext technology partners for image editing capabilities
• Payment Processing: Secure payment processors for billing and subscription management
• Technical Infrastructure: Cloud hosting and content delivery network providers
• All service providers are bound by strict confidentiality agreements and data protection requirements

Legal Requirements

• When required by law, regulation, or legal process
• To protect our rights, users, or public safety
• To prevent fraud, abuse, or violations of our terms of service

Business Transfers

• In the event of a merger, acquisition, or sale of assets, user data may be transferred with appropriate privacy protections

Your Rights and Choices

Data Access and Control

• Account Settings: Update your profile information and preferences anytime
• Image Management: Delete your uploaded images before the 30-day automatic deletion
• Download: Download your edited images in PNG/JPG formats
• Data Export: Request a copy of your personal data

Privacy Controls

• Cookie Preferences: Manage cookie settings in your browser
• Marketing Communications: Opt out of promotional emails while keeping service updates
• Account Deletion: Request complete account and data deletion

Commercial Use Rights

• You retain full ownership of your original and edited images
• Commercial use of edited images is permitted under our terms
• No restrictions on how you use your AI-edited results

Children's Privacy

KontextChat is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will take steps to delete it promptly.

International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data during international transfers, including compliance with applicable data protection regulations.

Changes to This Privacy Policy

We may update this privacy policy periodically to reflect changes in our services, technology, or legal requirements. We will:

• Post the updated policy on this page with a new effective date
• Notify you of significant changes via email or platform notifications
• Give you the opportunity to review changes before they take effect

Contact Us

If you have questions, concerns, or requests regarding this privacy policy or our data practices, please contact us:

Service Provider: KontextChat
Website: kontextchat.net Email: [email protected]

Your Consent

By using KontextChat, you consent to this privacy policy and agree to our data practices as described. You can withdraw your consent at any time by deleting your account or contacting us directly.

Thank you for trusting KontextChat with your images and data. We're committed to protecting your privacy while providing the world's most advanced AI image editing experience through natural conversation.